RahalJourney

Hotels

Hotels

Booking a room, cancellation policies, and confirmations.

Back to Help Center

Rules depend on the airline.

How do I book a hotel room?

Search a destination, open a hotel's details page to see rooms/amenities/policies, pick a room, then complete guest details and review the full price breakdown at checkout before confirming.

Will I see the full hotel price before I confirm?

Yes — checkout shows the room total, taxes, and service fee separately, then the final total, before you confirm the booking. There's nothing added afterward.

What is the cancellation policy for my hotel booking?

Cancellation terms vary by hotel and room rate, so they're shown on the hotel's details page and again at checkout before you book — always specific to that hotel, never a single site-wide policy.

How do I find my hotel confirmation number?

Open My Bookings in your account and select the hotel booking — your confirmation number, stay dates, and guest details are all shown there.

Can I add special requests to my hotel booking?

Yes, there's a special requests field at checkout (e.g. late check-in, high floor, accessibility needs). These are passed along to the hotel, but like any hotel booking, they're requests, not guarantees — availability decides whether they can be met.

Still need help?

Our team can look into your specific booking.

Contact Support