Privacy Policy

RahalJourney ("we", "us", or "our") operates the travel planning platform available at https://rahaljourney.com. We provide an AI-powered service that helps travelers search for and compare flights, and plan their trips through natural-language conversation.

For any privacy-related enquiries, please contact us at privacy@rahaljourney.com.

RahalJourney is a travel technology partner, not an airline or a ticket issuer. We search, rank, and display flight options sourced from third-party booking platforms through affiliate partnerships (including Travelpayouts). When you click a booking link on our platform, you are transferred to the partner's website to complete your reservation.

We may receive a commission from these partners when a booking is completed. This commission is paid by the booking platform, not by you, and does not affect the flight prices you see. Our AI recommendations are always ranked by what is most relevant to your search — price, duration, stops, and comfort — never by commission rate.

By using RahalJourney, you acknowledge that the final booking is made on the partner platform's systems and is governed by their own terms and privacy policy. RahalJourney does not store your payment card details or passport information.

We collect information in three ways:

We use the information we collect to:

• Provide the service — process your flight searches, generate AI travel recommendations, and display personalized results.
• Improve accuracy — send your IP address to flight data providers (e.g. Travelpayouts/Aviasales) as required by their API to return geographically relevant results.
• Personalize your experience — remember your preferences, saved searches, and conversation history within your account.
• Operate affiliate partnerships — generate booking links containing your session's affiliate marker so we can receive commission when you book.
• Communicate with you — send transactional emails (account verification, password reset) and, where you have opted in, travel deal notifications.
• Ensure security — detect and prevent fraud, abuse, and unauthorized access.
• Comply with legal obligations — retain records as required by applicable law.

We do not use your data to train external AI models, sell it to advertisers, or share it with third parties for their own marketing purposes.

We share data only where necessary to operate the service. The third parties we work with are:

We may also disclose data if required by law, court order, or to protect the rights and safety of our users or the public.

RahalJourney uses cookies and similar technologies to keep you signed in, remember your preferences, and measure how the platform is used.

You can control cookies through your browser settings. Disabling all cookies may impair functionality such as staying signed in.

We retain your data for as long as your account is active or as needed to provide the service.

• Account data — kept until you delete your account. Deletion is processed within 30 days.
• Conversation logs — retained for up to 90 days to allow you to review past searches, then automatically deleted.
• Server logs — retained for up to 12 months for security and debugging, then purged.
• Analytics data — retained in aggregated, anonymized form indefinitely.

Depending on your location, you may have the following rights under applicable data protection law (including GDPR and similar legislation):

To exercise any of these rights, email us at privacy@rahaljourney.com. We will respond within 30 days.

We take the security of your data seriously and implement appropriate technical and organisational measures, including:

• All data transmitted between your browser and our servers is encrypted via TLS (HTTPS).
• Passwords are hashed using industry-standard algorithms and never stored in plain text.
• Access to production databases is restricted to authorised personnel only.
• We do not store payment card numbers or passport details — booking is completed on the partner platform.

No system is completely immune to security risks. If you discover a vulnerability, please disclose it responsibly by emailing privacy@rahaljourney.com.

RahalJourney is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us at privacy@rahaljourney.com and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:

• Update the effective date at the top of this page.
• Notify registered users via email at least 14 days before significant changes take effect.
• Display a notice on the platform.

Continued use of RahalJourney after the effective date constitutes acceptance of the revised policy. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:

We aim to respond to all privacy enquiries within 5 business days.